Odyssey AI Model
English

Privacy Policy

1. Identity of the Data Controller

In compliance with current legislation on the protection of personal data, the purpose of this policy is to inform users of this website https://odysseyaimodel.com/en/ (hereinafter portal, website, site, the page), of the policy regarding the processing and protection of personal data of those who provide their personal data through the customized use of this website’s services or any other act that involves communicating their personal data to Odyssey AI Model. Represented by Laston S.A. on its web portal and any digital medium related to the provision of intelligent logistics routing services, route optimization, and technological solutions for task allocation.

2. Regulatory Framework and Scope

The page processes personal data according to a global compliance approach, considering:

  • Applicable legislation regarding the protection of personal data in the jurisdictions where it operates or where its users reside
  • International privacy and data protection standards
  • Generally accepted principles such as: lawfulness, transparency, consent, purpose, data minimization, security, and accountability

In the event of a conflict between applicable regulations, the page will seek to apply the highest standard of protection reasonably available.

3. Personal Data We Collect

3.1 Identification and contact data

  • First and last name
  • Job title, company, or operational unit
  • Phone number and email
  • Country and city
  • Tax or billing data (when necessary)

3.2 Platform access and usage data

  • User credentials
  • Activity records (logs)
  • Settings, preferences, and operating parameters

3.3 Technical and browsing data

  • IP Address
  • Browser type and operating system
  • Device identifiers
  • Cookies and similar technologies

3.4 Operational and logistical data

Depending on the contracted service or requested demo:

  • Origin and destination addresses
  • Orders, tasks, or assignments
  • Routes, estimated times, distances, and operational metrics
  • Vehicle or fleet information
  • Operator or assigned personnel information (provided by the client)

The page does not request sensitive personal data. Should such data be inadvertently provided by the user or client, it will be processed under reinforced security measures.

4. Purposes of Processing

4.1 Primary purposes

  • Provide access and operation of the platform
  • Generate optimization and route analysis algorithms
  • Address requests for contact, demos, support, or contracting
  • Manage accounts, authentication, and security
  • Issue quotes, billing, and operational documentation
  • Comply with legal and contractual obligations

4.2 Secondary purposes

  • Improve user experience
  • Generate aggregated statistical analysis
  • Send commercial communications and informative content
  • Evaluate service quality

The user may object to the use of their data for secondary purposes by sending an email to: contact@odysseyaimodel.com

5. Data Transfers and Disclosure

5.1 Necessary transfers

The page may share data with:

  • Technology service providers (infrastructure, cloud, analytics, security)
  • Operational partners necessary for service provision
  • Competent authorities when a legal obligation exists
  • Affiliated or related companies

These transfers are made under agreements that guarantee the confidentiality and protection of information.

5.2 International transfers

Data may be stored or processed in countries other than the user’s. In these cases, the page implements measures such as:

  • Data protection contractual clauses
  • Security controls equivalent or superior to international standards
  • Restricted access based on necessity principles
  • Third-party integrations requested by the client
  • Joint marketing activities

6. Security Measures

The page implements administrative, technical, and physical security measures, including:

  • Encryption of information in transit and at rest
  • Role-based access control
  • Continuous infrastructure monitoring
  • Intrusion detection and prevention systems
  • Periodic audits
  • Backup and operational continuity plans

7. Rights of the Data Subject

The user may exercise, according to applicable legislation:

  • Access to their personal data
  • Rectification of incorrect information
  • Deletion of data when appropriate
  • Opposition or restriction of processing
  • Revocation of consent
  • Request for information regarding transfers

To exercise these rights, you can contact: 📧 privacy@odysseyaimodel.com Response time: up to 30 calendar days, in accordance with applicable regulations.

8. Use of Cookies

The site uses cookies and similar technologies to:

  • Authenticate and manage sessions
  • Remember preferences
  • Analyze browsing behavior
  • Statistical and improvement purposes

The user can manage cookies from their browser or through the tools available on the site.

9. Information Retention

Personal data will be retained only for the time necessary to:

  • Fulfill the described purposes
  • Comply with legal or regulatory obligations
  • Maintain operational records

Subsequently, they will be securely deleted or anonymized.

10. Modifications

The page may update this Privacy Policy at any time. Modifications will be available at: https://odysseyaimodel.com/en/ Validate the linkWhen the changes are significant, they may be communicated to users through appropriate means.

By using the website, requesting information, or using the platform, the user accepts the processing of their personal data in accordance with this Privacy Policy.